Upload
The process begins when a customer or user uploads a document or file through WhatsApp. This could be an invoice, purchase order, or any other relevant document that needs to be processed.
AI Processing
Once the document is uploaded, the AI engine takes over. It analyzes the content of the document, extracting key information and categorizing it appropriately. The AI’s ability to process and understand the content quickly ensures that no time is wasted.
Response Generation
Based on the information extracted, the AI WhatsApp Chatbot generates an appropriate response. This could be an automatic update to the customer on the status of their order, a confirmation of document receipt, or any other relevant communication.
WhatsApp Communication
Throughout the entire process, all communication is conducted seamlessly through WhatsApp. Customers receive updates and interact with your business in real-time, making the process simple and convenient for them.